Enjoy more features than ever. New features coming soon.
Improve Your Workflow with Innovative Features
Auto Chatbox comes with a full range of features
that help you save your agents' time. Arm your
team with the right tools and improve the
efficiency of your customer service.
Mobile App for Android and iOS
Turn your Android or iOS device into a customer service hub and chat with your users via our innovative progressive web app for Android and iOS. It's fast and it works great.
Progressive Web App
The Auto Chatbox administration area is a progressive
web app that can be installed on Windows and Macs. It
runs like any other software on your computer or and
any other app on your mobile device.
WordPress Integration
Use Auto Chatbox with WordPress and automatically
synchronize your WordPress users and admins. Your
agents can also log into the admin area without
entering WordPress.
Multilingual and RTL
Auto Chatbox is fully multilingual, with RTL direction
and translations in 41 languages. You can add new
translations to make your custom content multilingual.
Automatic language detection solutions are available.
Already translated in 41 languages
Option to easily add new translations
Automatic language detection
Privacy Acceptance and GDPR
Before starting a chat, ask users to read and consent to the terms of service, your privacy policy or GDPR. You can free yourself from legal worries in a few, easy clicks.
Europe GDPR and privacy terms acceptance
Multilingual
Design Customization
Customize your chat design and layout to create your own branded chat. Change colors and images in just one click. If you need to edit the CSS, the process is easy! Your license allows for all types of customization.
Set the header background image
Change agents or brand headers
Adjust colors
Fully white label
White Label
Customize your chat design and layout to create your own branded chat. Change colors and images in just one click. If you need to edit the CSS, the process is easy! Your license allows for all types of customization.
Security Is Our Top Priority
Security is critical here at Auto Chatbox. We work with
security experts who perform periodic security audits.
We continually implement the latest security
technologies and stay up-to-date on the latest security
threats.
Inline Panel and Full Screen Chat
Convert a chat into an inline panel and place it anywhere on your website. Make it minimal, full screen, or as you prefer. You have great customization flexibility. This feature requires the Tickets app.
Customization flexibility
Modern and minimal design
Lightweight and fast
Easy to use
Built with Performance in Mind
Speed is everything! Auto Chatbox can use
Websockets instead of AJAX and HTTP requests that
slow down the server. We optimized the performance of
the most resource-expensive tasks to make sure the
software works smoothly – even on high-traffic
websites and on shared hosting with limited resources.
The source code is also ultra-compact.
Fully asynchronous, on admin and front-end.
Resource-saving mode when the chat is inactive
Built for high-traffic websites
Built for limited-resource hosting
Ultra-compact source code
Your data is never sold to third-party companies.
All conversations, user details and other data are stored in your server.
We don't have access to any of your data
Your data is shared if you use some of our apps; see details here
You own all of your data
Excellent privacy solution
Your Data. Your Privacy.
Big data has become a valuable commodity – and data
breaches are now a daily occurrence. While many big
tech companies, including all chat solutions, violate
their users' privacy, things are different here at Auto Chatbox. With us, you will maintain full ownership of all
the data. We don't have access to any of your data, it's
all stored in your own server.
Departments
Let's your users choose the right department before starting a conversation. Assign departments to agents so they will have access only to the conversations assigned to them.
Let's users choose departments
Route conversations to the right agent
Set department image
Additional Features
You'll love our vast set of features. There will be even more of them available in the future.
Premium Support
Our support team is always available to help you, 24/7.
Read and delivery status
See when the user has read your message and the message has been sent.
Online and Typing Status
Users can see when agents are online – and when they're typing a new message.
Attachments, Media and Lightbox
Send multiple attachments and media. Open and view images in a lightbox.
Office Hours and Timetable
Dynamic timetable that displays office hours in the user's local time.
Responsiveness
Our panel is fully responsive and optimized for smartphones and tablets.