Adding a human touch and real-time help, live chat
offers a unique marketing opportunity. Every time it
is used, consumers love it, sales increase, and
revenues skyrocket.
Pop-up Message
Display pop-up messages on your website. Use text and
profile images to standout. Create multiple pop-ups and
automatically display them for specific use cases and
situations.
Multiple pop-
ups
Automated
pop-ups
Multilingual
Welcome Message
Send a welcome message the first time a user visits
your website and opens the chat. Display it on page
load or when the user opens the chat and creates
multiple messages via automations.
Multiple options
Multiple and automated
messages
Multilingual
Follow-up message
Send a message requesting the user's email if no
agents reply within 15 seconds. This feature can also
be used if all agents are offline. Phone number and
other fields are supported, too.
Support for phone number and other fields
Multilingual
Subscribe Message
Use live chat to increase your newsletter subscribers.
Send messages to requesting user email addresses
and setting up future confirmation emails. This feature
integrates with major newsletter services.
Integration with the major newsletter services
Multilingual message and email
Newsletter Subscription
Push users farther down your funnel by subscribing them to your preferred newsletter service when they provide an
email via live chat. Optionally, set a specific list and include the name of the user.
Mailchimp
Elastic Email
Campaign Monitor
Sendinblue
SendGrid
HubSpot
Moosend
GetResponse
ConvertKit
ActiveCampaign
MailerLite
Mailjet
Automations and Triggers
Automations allow you to send messages, show pop-
ups, customize the chat design, and more when
specific conditions – set by you – are validated. Access
more that 13 conditions and 5 automation types.
Messages, pop-ups, emails, SMS, and design
More than 13 conditions
Multi-Users Direct Message
Send direct chat messages, emails, and text messages
to your users in real-time. Personalize every message
with custom merge fields and automatically send
notifications.
Support for emails, SMS and
text messages
Send messages to several
users
WooCommerce Integration
Do you have a WooCommerce shop? Use the
WooCommerce integration to gain access to powerful
automation marketing tools designed specifically for
WooCommerce and WordPress.
WooCommerce Integration Details
Marketing Chatbot
Amplify the power of the tools mentioned on this page by pairing marketing tools with the chat bot. The bot can
automate everything, including replying to user questions related to marketing campaigns. By doing this, the chat bot
can improve the customer experience while saving you time and hard work.
Explore Smart Bot
Social Share
Send messages to customers and ask them to share
their current pages on social networks and messaging
apps like Facebook, Twitter and more. Increase your
website traffic and social presence.
Support for Facebook, Twitter, Whatsapp, Linked-in,
Pinterest
More services coming soon
Proactive Chat
Have your agents reach out to online visitors before
they start a chat. Agents can access the online users
list from the admin area and invite any user to engage
in a live chat interaction.
Real-time online users list
Send a message to online users
Rich Messages
Agents can engage users with more than 10 rich
messages and can combine them together. Agents can
insert rich messages as strings of parameters directly
in messages.
10+ rich message
types
Custom rich
messages
Rich message as
shortcode
Multilingual
Booking System
With the Calendly integration, scheduling meetings with
your site visitors is a breeze. Your leads and customers
can easily book appointments directly from the chat
widget or the tickets area.